SUPPORTO TECNICO

Segui semplicemente la guida di installazione fornita dopo l'acquisto. Puoi sempre contattare l'assistenza se hai difficoltà.

Esports is a public Steam item.

KartSim Pro is protected licensed content and must be activated manually through your SteamID64.

Assolutamente sì. Aggiungi tutti i blocchi FAQ che desideri direttamente nell'editor del tema.

If you have received an email stating your software has been activated and your software hasn’t downloaded to rfactor2 installation please try the following steps:

Please first check you can see the Pro software in your inventory:

Step-by-step instructions:

•⁠  ⁠Log in: to your Steam account.

In the Steam client or on the Steam website, locate your profile name at the top of the screen. 

•⁠  ⁠Hover your mouse: over your profile name.  

A drop-down menu will appear; select "Inventory" from this menu. 

If the Pro software is not listed there check the steam id 64 code you sent was correct (you will not be able to open the software from this screen). 

If the software is there you can try the following:

Make sure you have enough storage on your PC

Download a free item from the rfactor2 steam workshop (available in the content section in rfactor2) and see if the pro software also starts to download

Verify the integrity of your game files - https://www.youtube.com/watch?v=dl6YjMjKUsU&t=27

Perform a clean install of rfactor2 - https://youtu.be/eIaoE3cuyW4?si=YhFOxY3R8030W7Wv

Setting up a home simulator to feel realistic for karting is notoriously difficult. The vast majority of off-the-shelf sim racing hardware is designed for GT and Formula cars and is not suitable for delivering a realistic karting simulation experience.

We are frequently contacted by customers asking for recommended settings for their home setups, but in most cases we are unable to help because the hardware they are using is simply not appropriate for karting.

The most important step is setting the steering wheel rotation to 187 degrees, or as close to this value as possible.

For the best realism, we strongly recommend using karting-specific steering wheels and pedals. You can find full details of suitable karting hardware here. Alternatively, for a more cost-effective karting simulator solution, please take a look at our Esports Simulator here.